FAQ

FAQ

iNVISeDGE no longer has any showrooms. This allows us to spend as much time as we can securing the very best finds for you at value-for-money prices. We currently have an iNVISeDGE depot at PASCOE VALE in Melbourne and MORAYFIELD in North Brisbane. All our items can be viewed prior to sale if needed if you PHONE beforehand. Call Michael on 0412 757 348 if you have interest in viewing a particular item and we’ll be happy to arrange it for you.

Please be aware that we also sell items under consignment on behalf of other sellers. Click on the item you’re interested in and in the first couple lines of the listing we’ll specify where the item is located.

The majority of our items are located in either Pascoe Vale in Melbourne or Morayfield in North Brisbane however we also sell items under consignment from sellers Australia-wide.

Click on the item you have interest in and in the first few lines of the listing we specify where the item is located.

Of course! This is the crux of the iNVISeDGE business.

Approximately 70% of all iNVISeDGE furniture items are freighted interstate (without our customers viewing the item beforehand).

The majority of our furniture listings can be freighted about 1000 km for around $200 – $220. Six standard-sized dining chairs can be freighted from Brisbane to Sydney for around $200 – $220.

This is a careful estimate- actual freight prices depend on a variety of factors including how flexible you are with when you can receive your item and how easy access will be to your property.

Around $200 for a standard delivery of 6 standard-sized dining chairs can be used as a rough benchmark to give you an idea of what to expect to pay for delivery of our furniture.

You are also more than welcome to arrange your own freight if you wish.

Due to high fees charged by Paypal and the banks for credit-card facilities we no longer offer these payment methods. (Paypal may occasionally be offered in extenuating circumstances but we’d prefer not to support ebay in any way anymore.) 
 
Payments by DIRECT DEPOSIT are easy these days and our preferred method of payment. Most direct deposits show instantly these days. (If we’re on the computer at the time we’ll provide a receipt for you payment as quickly as possible.)
 
We provide photographic ID of the store owner, Michael Grealy, at the point of sale- all payments are made into an Australian (ANZ) bank account which is held under the name of Michael Grealy / iNVISeDGE. You can visit any ANZ branch to verify who you are paying or simply do a direct transfer via your internet banking.
 
Prior to creating the iNVISeDGE website, iNVISeDGE operated on ebay. We’re proud of our ebay feedback SPANNING 17+ YEARS. We have about 1200 positive ebay-feedback comments (NO negative comments) after selling second-hand furniture and decor items on ebay for almost 2 DECADES.
 
We’re also proud that we no longer need to associate with ebay- after our current listed ebay items have sold, very few iNVISeDGE items will appear on ebay again. (Just scattered listings here and there so buyers can still access our feedback and trading reputation.) Please be aware that ebay feedback can NOT be forged (unlike Google / Facebook reviews, for example). ALL ebay feedback can only be left by legitimate paying customers. We strategically chose ebay for this reason back in 2003.
 
We were quite happy trading on ebay for a few years before ebay became the most painful selling platform imaginable!
Our website has drawn a large customer following very quickly so we no longer have to support ebay (and endure the constant frustrations associated with ebay) anymore.  
After we’ve found a buyer for your item through iNVISeDGE we will send an email for you to confirm the condition of your item in writing before it goes out (if no customer viewing of your item has occurred beforehand) and to confirm how you’d like to paid. 
 
Consignment sellers have a choice of 2 payment methods-
 
1. Payment by Direct Transfer into your bank account within 24 hours after your item has been picked up is easiest and preferred. iNVISeDGE has been operating exclusively online for 18 years. Google “invisedge” to immediately see our extensive online presence and flawless reputation (spanning 18+ years). We have over 1100 feedback reviews on ebay- EVERY review we’ve ever earned on ebay is POSITIVE and virtually ALL are 5 star reviews in EVERY category. 
 
2. Alternatively iNVISeDGE can pay you by Paypal before your item leaves your home (after the buyer’s payment has cleared and a solid pick-up arrangement has been made). You would need to pay Paypal‘s fees to retrieve your payment should you choose to be paid by Paypal. 
 
In some instances you can also be paid at the time your item is being collected but you’d need to pay iNVISeDGE a fee for us to co-ordinate this for you (this is very difficult to orchestrate but not impossible). This payment method will incur a fee that exceeds what Paypal would charge. This fee depends on your personal situation and is not our recommended as it may not be seamless. It requires extra work for all stakeholders including the carrier collecting your item.